Opportunity Description
**Customer Experience Representative with Turkish, Barcelona, Spain**
As a Customer Experience Representative you will be the primary contact to provide order management support for our Taste Texture & Health customers. This role also develops and delivers customer solutions that support business strategies and meet customer expectations. Our Customer Care team also interacts with our sales team/sales management on regular basis and effectively communicate with Account Managers, customers, planning and other internal stakeholders as required.
**Key Responsibilities**
To coordinate daily operations (regular and exceptional) activities between customers and DSM‑Firmenich and to understand customers operations model and propose continuous improvement.
Efficiently process Order‑to‑Cash activities and coordinate customer requirements.
Understand and input customer demand.
Solve customer operations issues to ease deliveries requirements.<...
As a Customer Experience Representative you will be the primary contact to provide order management support for our Taste Texture & Health customers. This role also develops and delivers customer solutions that support business strategies and meet customer expectations. Our Customer Care team also interacts with our sales team/sales management on regular basis and effectively communicate with Account Managers, customers, planning and other internal stakeholders as required.
**Key Responsibilities**
To coordinate daily operations (regular and exceptional) activities between customers and DSM‑Firmenich and to understand customers operations model and propose continuous improvement.
Efficiently process Order‑to‑Cash activities and coordinate customer requirements.
Understand and input customer demand.
Solve customer operations issues to ease deliveries requirements.<...
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