Customer Experience & Retention Specialist

Dynamite Recruitment Solutions Ltd is seeking a Customer Complaints and Retention Advisor to manage escalated complaints and assist Customer Service Advisors. Responsibilities include ensuring timely resolution of complaints, managing a customer experience mailbox, and analyzing customer satisfaction data. The ideal candidate should have experience in customer service, strong communication skills, and an understanding of the Fire & Security sector. This role offers a competitive salary and the opportunity to work within a rapidly growing team.
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