Customer Experience Specialist: Expert Support & Insights

Apply is looking for a Customer Experience Specialist in Auckland who will act as a brand ambassador for Melio. In this role, you will support small business owners and accountants by providing valuable guidance and assistance through phone, email, and live chat interactions. Your impact will significantly influence the success of our customers, ensuring high-quality support while working in a collaborative environment.

The ideal candidate will have strong communication skills and a service-oriented background. The role requires working Tuesday to Saturday from 6:00 AM to 3:00 PM, with a start date of 28 July 2026.