Customer experience specialist

Remote Team Solutions is a global nearshore staffing company that partners with U. S.-based businesses to build high-performing, dedicated teams in Mexico. We specialize in connecting top talent with long-term opportunities, focusing on operational excellence, cultural alignment, and sustainable growth. Our mission is simple: to create strong, reliable teams that drive results for our clients while providing meaningful, long-term career opportunities for our talent. We believe that when companies and people grow together, success follows. What we're looking for: We are looking for a Customer Experience Specialist with strong communication skills and a service-oriented mindset. This role involves handling inbound calls from new and existing customers, assisting with scheduling, billing inquiries, service questions, and providing a high level of professional support at all times. Key Responsibilities Handle inbound calls from new and existing customers regarding scheduling, billing, serv...