Customer Expert - Swedish - Athens

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Position: Customer Expert

Work model: Remote (after training)

Location: Athens

Employment type: Full-time

What you will do

• Handle truck and bus related inquiries and complaints in a case-closed manner by phone, email, or chat.

• Support customer in case of truck breakdowns (flat tire, engine failure etc.) by creating appropriate cases in the CRM system after identifying the customer, vehicle, location and verification of GO...