Customer-Facing Quality Leader – Coherent Optical Pluggable Products

The application window is expected to close on: 06/25/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .

This role is a critical technical liaison between Cisco and its customers, specializing in the quality assurance, failure analysis, and standards compliance of coherent optical pluggable transceivers. This role demands deep expertise in coherent optical technologies, including digital coherent optics (DCO), and a thorough understanding of industry standards such as 400ZR, OpenZR+, and related optical networking protocols. The engineer will work closely with customers, product teams, and supply chain partners to ensure product reliability, optimize performance, and support Cisco’s leadership in coherent pluggable optics.

**Key Responsibilities:**

+ Serve as the primary technical contact for customers on quality and failure analysis issues related to Cisco’s coherent optical plugg...