Customer Growth Manager (Bogotá)

Customer Growth Manager

As Customer Growth Manager, your focus will be exclusively on upselling and cross‑selling to existing customers through outbound and product‑led growth initiatives. You will lead, build, and manage a customer pipeline that aims to achieve above‑quota sales performance and ensure deals are of high quality with minimal post‑sale fallout.

What You Will Do

• Proactively identify upselling opportunities within the existing customer base through strategic account analysis and regular communication.
• Develop and maintain strong relationships with key stakeholders and decision‑makers.
• Understand the unique needs and challenges of each customer and position additional software products or features that align with their business objectives.
• Collaborate with the onboarding and product teams to ensure smooth implementation of upsold products.
• Meet and exceed targets and revenue goals set by the customer gr...