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Customer Insights and Strategy Delivery Specialist

NPS Prism

são paulo, são paulo, Brazil Full-time June 19, 2026
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Opportunity Description

**Hybrid position (**2 days per week) based in São Paulo.**
**Please submit your resume in English.**:
NPS Prism is a market-leading, cloud-based customer experience (CX) benchmarking and operational improvement platform, wholly owned by Bain & Company. Our platform delivers actionable insights and analysis that help organizations design game-changing customer experiences. Built on rigorous research methodology and robust data, Prism enables clients to benchmark their performance on overall NPS® and each step of the customer journey against competitors.
Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. While NPS Prism is its own company, NPS Prism is 100% owned by Bain & Company — one of the top management consulting firms in the world and a company consistently recognized as one of the world’s best places to work.
We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. W...
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