Customer IoT Delivery & Specialist Technical Support, ILS AP

The incumbent is a key position in enabling Industrial Lifetime Solutions revenue growth within the digital service portfolio and establishing a localized technical support network for Asia Pacific region.

Your Key Responsibilities

IoT Project Delivery and Technical Support AP

• Lead IoT project delivery and technical support for AP for Schaeffler Lifetime Solutions predictive maintenance products
• Build and develop the IoT delivery and technical support network in alignment with HQ Europe
• Serve as the main interface between STRIKE teams and HQ Europe for IoT delivery and technical support
• Support AP STRIKE teams, Field Service Engineers, the sales team, service partners, distributors and key customers for Schaeffler Lifetime Solutions predictive maintenance products and services
• Manage the roadmap alignment process with HQ Europe
• Manage the IoT delivery product portfolio update process
• Troub...