Customer marketing manager

Remote, South Africa | Posted on 07/04/2026

W are seeking a contract Customer Marketing Manager to develop and execute engagement strategies targeting our existing customer base. This role focuses on building meaningful customer journeys that drive re-enrollment in future training sessions and accelerate prepay burn-down. You will sit at the intersection of marketing, sales, and product — creating personalized, lifecycle-driven experiences that deepen customer relationships and maximize the value of existing accounts.

Key Responsibilities Design and execute customer marketing programs and journeys aimed at re- engagement, re-enrollment, and prepay burn-down activation Develop segmented audience strategies in partnership with Geo Marketing Managers to ensure relevance across regions and customer profiles Collaborate with Marketing Ops and Campaign Ops on the build, deployment, and measurement of automated customer lifecycle campaigns Work closely with Sales teams to al...