Customer Operations Analyst at Seed-funded UK fintech SaaS

Job Title

Customer Operations Analyst

Salary

Not Disclosed

Company Description

Seed-funded UK fintech SaaS

Job Description

As a Customer Operations Analyst, you will act as the critical link between onboarding and long-term account success. You will validate data packages, build reporting infrastructure, and automate handoff workflows to ensure seamless transitions for hospitality venues. This role is perfect for a process-oriented professional looking to implement AI and automation tools.

Location

London, UK

Why this role is remarkable

• Join a high-growth fintech scaling 400% year-on-year in a newly legislated market with massive demand.
• Gain immense autonomy to build and shape the customer success function rather than just following an existing playbook.
• Work in a mission-driven environment where your automation efforts directly improve the financial tran...