Opportunity Description
Customer Operations Support (Cantonese Speaker) | Contract
Job Title: Customer Operations Support (Cantonese Speaker)
Type: Contract
Duration: 1 Year
Mode: Hybrid (3 days in office, 2 days at home)
Location: Cyberjaya (Will move to Sunway in Q2/Q3)
Key Responsibilities
Order Management
- Place and amend orders, liaising with fuels & lubricants supply chain & credit service partners as required.
- Manage delivery of orders – take ownership of delivery status enquiries and trouble‑shooting; proactively track and update Business Partners as required
- Handle and resolve all queries from Customers
- Schedule standard and non‑standard orders
- Process Returned Product
Credit Management
- Block Order Management – Monitor open orders, review order status and action blocked orders
- Handle basic Customer cr...
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