Customer Outreach Marketing

Description

Must live in AL, DE, FL, GA, IA, ID, IN, MI, NC, NM, OH, OK, OR, PA, SC, TN, TX, UT, VA, or WI

The COM Specialist will be responsible for the effective and professional handling of all customer interactions via outgoing sales call to offer products at regular and special prices to increase sales volume. The role serves customers by providing sales, product, and service information via processing incoming or outbound phone calls while meeting company expectations to generate added sales revenue. This position also addresses and offer possible solutions to resolve product and service issues fairly and equitably to all parties. In doing so one must possess an appreciation for serving and meeting each customer need by using their knowledge of company products, services, and policies to assist callers with sales, inquiries, complaints, or problems. 

Essential Duties and Responsibilities: