Customer Planning Manager

CUSTOMER PLANNING MANAGER

Reports to: Director of Planning & S&OP (Operations)

ABOUT THE ROLE

You are the operational counterpart to your Account Manager — the person who makes sure every existing account runs flawlessly, so your AM can stay focused entirely on growing it.

RESPONSIBILITIES

You mesh two operating systems together — HydroJug's and the customer's. You know HydroJug's supplier lead times, production milestones, warehouse shipping schedules, inventory position, and product launch calendar. You know the customer's planning cycles, floor-date requirements, PO windows, and compliance rules. Your job is to hold those two calendars against each other and manage every gap before it becomes a miss.

Lead-time management

You know exactly how long it takes to get product from factory to floor for every SKU your accounts carry. Yo...