Customer Project Specialist - Japan CX

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

This role leads and manages the full lifecycle of customer-facing projects and programs across Cisco technologies, from initiation through planning, execution, and closure, ensuring alignment with customer business goals and Cisco's strategic objectives. The position is accountable for the successful execution of projects and programs, including scope, schedule, budget, quality, and customer satisfaction, and provides regular updates to Service Delivery Managers (SDMs) and Customer Experience Managers (CXMs) to ensure transparency and alignment across delivery and customer adoption goals. Responsibilities include managing project-level budget execution, ensuring operational excellence through accurate project reflection in Cisco's systems and t...