Opportunity Description
Essential Functions:
Lead a team of Customer Quality Ambassadors within the region to secure customer qualityInterface with regional customers on all quality aspects and manage customer expectations regarding quality complaints and roadmaps.Setup and maintain Customer Quality Dashboards to align with customers on quality indicators and drive performance to agreed targetsManage Customer Quality Notifications by ensuring timely and high-quality closure of issues, including preventive actionsConduct and manage customer audits (including preparations for IATF 16949 Certification Audits), and working with audit teams on follow-upsAssess and improve quality processes by proposing and deploying new and improved processesDrive resolution of structural quality issues within corporate programInterface with Customer Management at each location (Quality, Materials, Engineering, Warranty ...
Full Time
Operations Specialties Managers