Customer Relations Officer - Telemarketer

Qualifications:

• Bachelor's Degree in Business Administration, Communications or Marketing
• Have the ability to understand Key Performance Indicators as indicated by the company.
• Able to communicate and empathize with clients
• Preferably with experience in doing outbound telemarketing
• Fluent in English, Filipino and local dialect
• Proficient with computer applications
• Basic understanding of appointment setting; concept of follow up
• Excellent customer service, interpersonal and communication skills
• Results-Oriented

Duties & Responsibilities:

A. Service Appointment and Booking Call customers to remind them of upcoming or overdue Periodic Maintenance Service (PMS), general repair, and warranty schedu...