Customer Relations Service Supervisor | Lucena

Responsible for supervising the SM Store’s CRS Representatives and security personnel in implementing appropriate functions according to company standards.

Responsibilities:

• Ensure proper manning of security personnel
• Identify vulnerable areas inside the store and recommend improvements.
• Conduct appropriate investigation on all incidents within the area of responsibility
• Assist in the conduct of drills and simulations

Qualifications:

• Graduate of any Bachelor's Degree
• At least 2 years of work experience in a Security Supervisory role
• Certification in Basic Occupational Safety & Health (SO 2) is an advantage