Customer Relationship Manager

Bright Selection is delighted to be supporting a premium care provider with the recruitment of a Customer Relationship Manager for a luxury care home in Warwick.

This is a rare opportunity to join a reputable brand, playing a pivotal role in building occupancy, establishing community presence, and shaping the resident journey from the very beginning.

Key Responsibilities:
You will lead all sales and marketing activity, ensuring strong enquiry generation, high-quality conversions, and a seamless admissions experience for residents and families.

* Driving enquiries and converting interest into admissions

* Building strong relationships with local communities, professionals, and referral partners

* Planning and delivering marketing events and outreach activity

* Maintaining accurate CRM data, analysing KPIs, and reporting on performance

* Working closely with the commissioning team to achieve occupancy targets

* The po...