Customer Relationship Officer

Let’s Make Customers Smile

• Job Title: Customer Relationship Officer
• Employment Type: Full-Time / Permanent
• Level: Entry Level
• Location: East Area/ West Area
• Working Hours: Mon–Fri, 8:30am–5:30pm
• Salary Range: $2,300–$3,000
• Annual Leave: 14 days/year
• Other Leaves: After confirmation, under MOM requirements
• Salary Payment: Monthly (end of month)

You’ll be the friendly first point of contact for customers—handling enquiries, service requests, and complaints across channels like calls, WhatsApp and email. You’ll also coordinate with internal teams to resolve issues quickly, keep CRM records accurate, and provide admin support to ensure the CRS function runs efficiently.

• Handle customer enquiries promptly and professiona...