Customer Retention & Cross-Sell Specialist

1011 United Overseas Bank Ltd in Singapore is seeking Customer Engagement Officers to provide top-tier service through inbound and outbound calls regarding Credit Cards, CashPlus, and Unsecured Loans. The role involves identifying customer needs and cross-selling financial products while ensuring compliance with operational guidelines.

The ideal candidates must demonstrate exceptional customer service skills and be efficient in handling inquiries. The position entails a 5-day work week, with applicable overtime as per management requirements.