Customer Retention Lead, Amazon Leo

Description
Amazon Leo is an initiative to increase global broadband access through a constellation of satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

The Amazon Leo North America Consumer team is looking for a talented Senior Product Manager to lead retention and churn prevention in the US. This role is responsible for reducing subscriber churn, deploying save interventions, and protecting customer lifetime value. You will have a high degree of ownership as you define at-risk customer segments, develop intervention strategies, and build the programs that prevent churn before it happens. You will work closely with GTM, Growth, Product, ...