Opportunity Description
Customer Service Administrator
£28,000
Fully on site
Role Overview:
Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in business-to-business customer service and will play a key role in ensuring exceptional support for both new and existing customers.
As a key member of the team, your responsibilities will include:
Acting as the first point of contact for customer inquiries via phone and email.
Managing the customer ticket queue in collaboration with team members, ensuring timely resolution.
Handling online quotations and orders.
Inputting orders into the system with accuracy and efficiency.
Sharing product knowledge with customers to provide support and advice.
Collaborating with the Customer Service Manager to deliver an excellent customer experience.
Troubleshooting delivery issues and demonstrating em...
£28,000
Fully on site
Role Overview:
Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in business-to-business customer service and will play a key role in ensuring exceptional support for both new and existing customers.
As a key member of the team, your responsibilities will include:
Acting as the first point of contact for customer inquiries via phone and email.
Managing the customer ticket queue in collaboration with team members, ensuring timely resolution.
Handling online quotations and orders.
Inputting orders into the system with accuracy and efficiency.
Sharing product knowledge with customers to provide support and advice.
Collaborating with the Customer Service Manager to deliver an excellent customer experience.
Troubleshooting delivery issues and demonstrating em...
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