Customer Service Adviser

• Supportive & Collaborative Culture
• Quarterly bonus structure
• Full time role, St Kilda Rd

Customer Service Adviser
Melbourne | Full-Time

Join a fast-paced, supportive customer service team where you’ll help clients navigate their health insurance journey and deliver an outstanding onboarding experience. 

At Health Insurance Comparison (HIC), we pride ourselves on providing exceptional customer support and creating positive outcomes for our clients. We’re looking for a motivated and customer-focused Customer Service Adviser to join our growing team.

About the Role
As a Customer Service Adviser, you’ll support clients after the sales process by assisting with onboarding, answering enquiries, processing amendments, and ensuring a smooth customer experience from start to finish.

This is a high-volume customer service role suited to someone who enjoys speaking with people, sol...