Customer Service Advisor - Call Center

Position Information


Functional TitleCustomer Service Advisor - Call Center

Recruitment Category TypeStandard

Functional CategoryCustomer Service

GradeUO.07

FLSA StatusNon-Exempt

Requisition Number26-0262

Number of VacanciesMultiple

Job LevelNon-Management

Job CodeN/A

Job Description Summary

Organization NameCustomer Care

Reports toSupervisor, Customer Service

Full or Part TimeFull Time

If Part Time how many hours per week

Regular or TemporaryRegular

Position End Date (if temporary)

Work Schedule
Monday – Friday

Position LocationLaurel


Position Summary Information


General Summary
TheCustomer Service Advisoris the primary voice of WSSC Water customer service and is responsible for responding to all non-emergency customer inquiries regarding water and sewer concerns, service requests and...