Customer Service Advisor - Ovia

Ovia are seeking a Customer Service Advisor to join our busy customer service department, providing an excellent service and supporting the day to day running of the department. The role will include dealing with all enquiries from customers; processing all orders and offering administration support to Area Sales Managers.

The successful candidate will be personable and approachable with excellent customer service skills. You will have the confidence to deal with difficult customers, remaining calm and professional. Problem solving skills are vital and you will be accurate and efficient.

Main Duties

• Overseeing assigned accounts, offering full support to customers and External Sales Managers, dealing with any requests they may have
• Answering reception switchboard overflow for the head office Scolmore group companies
• Taking inbound calls and dealing with all enquiries from our customers/ the external sales team (ASM’S) and end use...