Customer Service Advisor - Site-based - Exeter, UK

About the Role

Help shape better experiences for our customers

At EDF, were working towards Britains net zero future and our Customer Service Advisors play a vital role in making that happen. Youll be at the heart of our customer operations, supporting businesses with their energy needs and delivering simple, effective solutions when it matters most.

If you enjoy helping people, solving problems and being part of a supportive team, this could be the perfect opportunity for you.

WhatYoullBeDoing

As aCustomer Service Advisor, youll support customers across a range of channels, including phone, email and digital platforms, taking ownership of queries from start to finish and ensuring every interaction is handled professionally and efficiently.In this role, youll:

• Resolve customer enquiries accurately and within agreed timeframes
• Collaborate with c...