Opportunity Description
Alliance Medical Group
Job Description
Title
Customer Service Agent
Department(s)
Call Center
Reports to
Call Center Manager
Job summary
The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a liaison between the caller and medical support or other staff to facilitate the smooth running of the healthcare environment and promote the delivery of quality patient care.
Duties and Responsibilities:
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