Customer Service Agent (Taguig City)

Qualifications



-At least High School or College Level

-At least 1 year of experience in customer service (BPO experience preferred).

-Proven customer support or Client Service Representative experience with a customer-

-first mindset, and strong communication and coordination skills.

-Proficient in computer operating systems and Office software.

-English proficiency is preferred.

-Strong multitasking, prioritization, and time management skills.

-amenable to work in Upper Mckinley Road, Taguig City

-willing to work for a Paging Services Provider Industry



Role Responsibility:

1. Answer or receive customer requests via different service channels

(calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on

SOP.

2. Resolve cases within the scope of authority or escalate to the appropriate team for

unresolved issues.

3. Maintain records of c...