Customer Service Agent with German and Italian (m/f/d)

Capita

Kraków, Lesser Poland Voivodeship, Poland Full-time June 09, 2026

Opportunity Description

Description

What you’ll be doing:

Supporting customer through different channels (inbound calls and messages)

Analysing and solving customer’s queries

Sharing information on administrative and technical requests (products, invoices, etc.)

Making changes to the system

Forwarding faults or calls to other departments

Skills you need to succeed:

German and Italian at min. C1 level

Customer oriented attitude

Excellent organizational and communication skills

Good knowledge of MS Office

Willingness to work in shifts (8:00-24:00, Monday-Sunday), 5 days a week, 40 hours per week

What’s in it for you:

Competitive salary + performance bonus

Permanent contract

LuxMed medical healthcare

Generali group insurance

Multisport or MultiKafeteria benefit systems

A positive atmosphere with excellent work-life balance (a 30-...

Full-time Information and Record Clerks

Submit your application for Customer Service Agent with German and Italian (m/f/d) at Capita

Location Kraków, Lesser Poland Voivodeship

Country Poland

Type Full-time

Category Information and Record Clerks

Posted June 09, 2026

Deadline July 19, 2026