Customer Service agent with Italian

Capita

Kraków, Lesser Poland Voivodeship, Poland Full-time June 02, 2026

Opportunity Description

Description

Your scope of duties:

Customer support through various channels (incoming calls and messages)

Analyzing and resolving customer inquiries

Providing information related to administrative and technical aspects (products, invoices, etc.)

Introducing changes to the system

Cooperation with other departments to ensure comprehensive customer service

Sales and promotion of products

Our requirements:

Knowledge ofItalian at least C1 level

Readiness to work on-site in Krakow during onboarding period

Readiness to participate in an onsite training for first 3 weeks from Monday to Friday 8:00 - 16:00

Working on shifts from 8:00 AM till 22/24:00 PM

Offer for you:

Performance bonus up to PLN 5,000 / month

Additional day off for volunteering

Access to various employee groups and mentoring programs

Possibility to join a group internal trainers

Full-time Information and Record Clerks

Submit your application for Customer Service agent with Italian at Capita

Location Kraków, Lesser Poland Voivodeship

Country Poland

Type Full-time

Category Information and Record Clerks

Posted June 02, 2026

Deadline July 12, 2026