Customer Service Analyst -Full Time Days

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

This position is responsible for customer service issues and resolution, preparation of customer service data, updating policies and training of policies, metric reporting for compliance service initiatives, attend and actively participate in compliance committee meetings, interface with legal counsel and compliance department as necessary and respond to compliance concerns. Responsible for the development, implementation and ongoing customer service monitoring to ensure all concerns, requirements, and responsibilities are addressed. Maintains current knowledge of applicable federal and state laws and regulatory agencies. Track and trend complaints and evaluate p...