Customer Service and Inventory Manager

🍫 Customer Service and Inventory Manager

Lead service excellence, inventory integrity and operational performance across a growing, premium brand.

At Koko Black Group, we believe in craft, curiosity and connection, and it all starts with how we deliver for our customers. We’re looking for a hands-on, commercially minded Customer Service & Inventory Manager to lead our customer service operations, order fulfilment and inventory performance across all channels.

This is a critical role with strong cross-functional exposure, partnering with Planning & Logistics, Retail, Sales and Production teams to ensure seamless service delivery, accurate stock management and continuous operational improvement.

👑 Your Key Responsibilities

As Customer Service & Inventory Manager, you will take ownership of service performance, inventory integrity and warehouse operations, ensuring we consistently deliver for our customers. You...