Customer Service Apprentice - Level 2

Summary

Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don’t need experience for this role, just loads of enthusiasm and a desire to learn.

Great visitor experiences are in our nature and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service.

On successful completion you will have a Intermediate Apprenticeship and eligibility to join the Institute of Customer Service as an Individual member at Professional level, taking your first steps towards a career in customer service or hospitality.

This role requires working regular weekends supporting in visitor facing environments on peak days.

What it's like to work here