Customer Service Apprentice-NorthLink Ferries

Customer Service Apprentice  
Location: NorthLink Ferries, Stromness and Kirkwall
Working Hours: Full Time, hours per week, working shift pattern 

Salary: £, + Excellent Corporate Benefits Package

Apprenticeship Qualification: SCQF Level 5-6

Expected Duration: month FTC with 3 months probationary period


We have a great opportunity for a Customer Service Apprentice to join our team at NorthLink Ferries. Working in our busy Contact Centre, Stromness and Hatston ports and the Kirkwall office where you’ll be part of our Customer Service team who work hard to provide an excellent first point of contact and a high-quality service to customers via telephone, face to face, email and LiveChat. There will be administration duties within one of Transport’s flagship contracts. You will make reservations and understand what passengers want from their NorthLink Ferries experience, assist in the effective runnin...