Customer Service Assistant

Company Overview Lifeline Corporation Pte Ltd, established in 1991, leads Singapore's medical rehabilitation equipment market. We supply quality medical products to government hospitals and specialize in emergency, respiratory, and rescue solutions with certified quality standards. Job Summary You will independently coordinate service appointments and maintenance tasks, manage technician schedules, and liaise with customers and vendors to ensure smooth operations and timely delivery of medical equipment services. Responsibilities Arrange and schedule service appointments, maintenance visits, and repair jobs to ensure timely completion Coordinate technicians' daily schedules and assign tasks to optimize workforce efficiency Communicate effectively with customers, vendors, and internal teams to confirm and update service bookings Prepare, review, and manage service reports, job sheets, and work orders to maintain accurate documentation Maintain detailed records of service history, contra...