SUPPORT CUSTOMER QUALITY AND DRIVE RESOLUTION AT COILCRAFT

Position: Customer Support Associate – Quality Location: Cary, Illinois

Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a worldwide reputation for high-quality passive electronic components. Our products support industries including telecommunications, computing, automotive, broadband communications, and consumer electronics. We are seeking a Customer Support Associate to join our team and serve as the primary point of contact for customer quality concerns. This role plays a critical part in ensuring timely, accurate resolution of issues while maintaining Coilcraft's commitment to quality and customer satisfaction.

About the Role and Your Impact

• Serve as the initial point of contact for customer quality concerns
• Create, process, and track Quality Assurance Inquiries from submi...