Customer service associate full time sales

About the Role As part of our ongoing commitment to excellence and global talent solutions, Adlecta is expanding its Business Process Outsourcing (BPO) services to support companies worldwide. based, technology-driven company operating at the intersection of education and healthcare, leveraging advanced AI solutions to support individuals facing complex and debilitating disorders. The Customer Support Agentwill be the primary point of contact for inbound leads, current clients, and the general public — handling calls, emails, and community engagement with professionalism and care. This role is central to individual sales conversion, customer retention, and community outreach, working closely with internal team members and leadership. Work Schedule & Location Full-time, remote position Monday to Friday, 10:00 AM - 6:00 PM Eastern Time (ET) Must be available to work during U. S. business hours Key Responsibilities Inbound & Outbound Communication (Primary Focus) Answer inbound calls from...