Customer Service Associate – L1 Application Support – Manila, Philippines

Fusion CX is hiring technically skilled professionals for a high-demand Customer Service Associate – L1 Application Support job in Manila within a fast-paced banking and digital operations environment. If you are searching for IT support jobs in Manila, technical support jobs in Manila, or BPO jobs in the Philippines, this opportunity offers hands‑on experience in incident management, application monitoring, and production support operations.

This role is ideal for candidates with knowledge of IT support processes, system monitoring, and ticket management who want to grow their careers in application support and operational technology services. You will work closely with internal teams to ensure system availability, timely incident resolution, and smooth operational support within a 24x7 environment.

Job Description:

Key Responsibilities

• Support production applications through incident and problem management processes
• Moni...