Opportunity Description
**Training Class: July 20, 2026**
**Must Attend 7 weeks of Onsite Training!**
**ONSITE Position: Must live local in West Babylon area**
**Day Shift: Monday- Friday, Saturday (rotating)**
**Training Hours: 8a-4:30pm EST(Mon-Fri)**
****Must Be Flexible to Start as Early as 7am** **
**Shift Hours: 7:00a-6pm EST (Mon-Fri), 7a-1pm EST (Saturday)**
**Bilingual in Spanish is a plus!**
I. Job Summary
As a customer service representative (CSR), you will interact with WM Customers via Multi-Channel Customer Service, which may be a combination of platforms including phone, email, live chat, or self-service channels. Inclusive of a variety of inquiries including billing and proration, service changes, cancellations and missed service inquiries. The WM CSR should expect to handle 60-80 contacts a day in a fast-paced/high-volume environment and to use multiple applications, knowledge bases, tools, and calculators to res...
**Must Attend 7 weeks of Onsite Training!**
**ONSITE Position: Must live local in West Babylon area**
**Day Shift: Monday- Friday, Saturday (rotating)**
**Training Hours: 8a-4:30pm EST(Mon-Fri)**
****Must Be Flexible to Start as Early as 7am** **
**Shift Hours: 7:00a-6pm EST (Mon-Fri), 7a-1pm EST (Saturday)**
**Bilingual in Spanish is a plus!**
I. Job Summary
As a customer service representative (CSR), you will interact with WM Customers via Multi-Channel Customer Service, which may be a combination of platforms including phone, email, live chat, or self-service channels. Inclusive of a variety of inquiries including billing and proration, service changes, cancellations and missed service inquiries. The WM CSR should expect to handle 60-80 contacts a day in a fast-paced/high-volume environment and to use multiple applications, knowledge bases, tools, and calculators to res...
Ready to Apply?
Submit your application for Customer Service Call Center Representative at WM
Apply for this Position