Customer Service Coordinator - Customer Care

Customer Service Coordinator – Customer Care

Full time, permanent

We are looking for a Customer Service Coordinator to join our Import Customer Care team. The successful candidate will provide excellent support to internal and external customers, ensuring enquiries are handled efficiently and professionally. At MSC UK, you'll have the opportunity to develop your skills and grow your career as part of a supportive and successful team.

How you will help us and what you can expect

In this role, you will be providing efficient and effective customer service and communication to our customers across the world, ensuring that their shipping documents are accurate and error free. You will be the main point of escalation for the team coordinators and our customers with the ability to manage your own workload to work in line with MSC and your teams KPI’s.

This is your chance to work with the team to provide the customer service you would want to be ...