Customer Service Coordinator (Hiring Immediately)

Job Title

Job Identification 30913

Job Category Sales-Customer Service

Job Schedule Full time

Job Shift Day

Locations Mansfield, TX, United States (Hybrid)

Shift Start Time 8:00 AM

Shift End Time 5:00 PM

Job Description

Accountabilities & Essential Functions

• Team player and role model who motivates teams to provide excellent customer service.
• Excellent in training, floor coaching and providing detailed guidance in a positive working environment.
• Assists with development of results-oriented customer service strategies and inspires positive change in others.
• Coaches, and assists customer service staff with determining customer needs, providing customer service beyond customer-initiated requests.
• Provides feedback to management for trends on training needs, process improvements and performance management.
• Supports and participates in company total ...