Customer Service Coordinator - HospEquip

HospEquip is a privately owned company that is rapidly expanding into the Healthcare sector and is a leading supplier of equipment into the Hospital, Aged Care and Community Markets. 

Due to our continued expansion, we are seeking a self-motivated, customer-focused person to join 

Our high-performance culture focuses on empowerment, goal attainment, productivity, continuous improvement, developing leadership capability and a superior workforce.  

You will be responsible for:

• Handling a high volume of calls and enquiries, always striving for a first point of call resolution and an excellent experience.
• Action all inbound emails using CRM.
• Accurate and timely processing of customer orders using SAP CRM.
• Accurate and timely processing of EDI orders from external customers.
• Maintain customer interaction records in CRM.
• Liaise with customers regarding back-order status and pric...