Opportunity Description
Our Client, a Business Manufacturing And Supply company, is looking for a Customer Service Coordinator II for their Corning, NY location. Responsibilities:
+ Manage assigned domestic and international customers to execute error free transactions
+ Receive, validate and enter customer orders accurately and timely using both Optical Fiber’s PeopleSoft (PS) as well as Optical Fiber’s SAP order management systems (depending upon source location).
+ For export orders or NA orders sourced from an offshore location, creation of orders includes a sizable logistics component using ‘Origin Manager’:
+ Create templates in Origin Manager for each ship from location to each customer.
+ Reference routing guide to select proper carriers and request new quotes from the Global Logistics Organization (GLO) team as needed.
+ Gather all shipment weights/dims, customer details, and plant details to create bookings in Origin Manager.
...
+ Manage assigned domestic and international customers to execute error free transactions
+ Receive, validate and enter customer orders accurately and timely using both Optical Fiber’s PeopleSoft (PS) as well as Optical Fiber’s SAP order management systems (depending upon source location).
+ For export orders or NA orders sourced from an offshore location, creation of orders includes a sizable logistics component using ‘Origin Manager’:
+ Create templates in Origin Manager for each ship from location to each customer.
+ Reference routing guide to select proper carriers and request new quotes from the Global Logistics Organization (GLO) team as needed.
+ Gather all shipment weights/dims, customer details, and plant details to create bookings in Origin Manager.
...
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