Customer Service Coordinator - West

Location: West (Company transport provided)

Working Hours: Monday - Friday: 8.30 AM - 5.30 PM

A global engineering and technology company specializing in advanced water solutions, industrial pump systems, service maintenance, and energy-efficient fluid management solutions across commercial and industrial sectors.

• Coordinate and schedule service repair and maintenance activities using internal service management systems
• Handle customer enquiries and service requests via phone and email
• Prepare simple quotations and coordinate follow-up activities
• Support service engineers, contractors, and sales teams in daily operations
• Assign service resources based on technical capability and availability
• Coordinate spare parts availability and ensure timely service delivery
• Work closely with finance team on payment terms and customer credit v...