Opportunity Description
ROLE: Customer Service Engineer
REPORTING TO: Customer Service Manager
Location: Johannesburg, South Africa
From tabletop till floor standing, our analytical systems and solutions help the world’s top researchers do ground-breaking work on the small things that make big things possible. We’re after enquiring minds, imaginative thinkers, and proud geeks. Those who are irresistibly drawn to hard problems others can’t crack. Those who are always thinking ‘what if…’. Does this sound like you? Then read on….
What's the job?
In your new role, you will be responsible for the installation, maintenance and repair of our systems. You will join the Customer Success team, and report directly into the Customer Service Manager.
What are your responsibilities?
Execute established Malvern Panalytical Support Group procedures.
Ensure overall customer satisfaction.
Timely execute assigned service orders
Be...
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