Customer Service Executive-Borivali

Job Purpose

Responsible for day to day operational, financial, commercial & administrative activities of the branch. Ensuring 100% compliance to regulatory and organizational guidelines.

Job Context & Major Challenges

Job Context: Responsible for day to day operational, financial, commercial & administrative activities of the branch. Ensuring 100% compliance to regulatory and organizational guidelines.



Job Challenges: •Consistent delivery of 100% accuracy across wide range of activities amid rapidly changing processes, diverse organizational guidelines , adaptation to regular extended working hours, seasonal & un predictable spike in volumes with limited or no system validations.

• Maintaining confidentiality of information and documentation despite lack of infrastructure and support

• Operating multiple systems (in excess of 15) despite server band width and connectivity issues

• Hand...