Customer Service Executive (Korean Speaking) - CK

Job title: Customer Service Executive (Korean speaking) (Job ID: 20229) - CK

Location : Central

Basic up to $3,500 + $960 fixed allowance + AWS + VB

Job responsibilities:

• Perform credit assessments for new and existing customers in accordance with company credit policies

• Conduct Accounts Receivable follow ups with customers on overdue payments to ensure timely collection

• Manage invoice disputes and cash application issues, coordinating with internal teams for effective resolution

• Support billing activities, including invoice inquiries and corrections where required

• Handle other AR related customer inquiries in a timely and accurate manner

• Communicate directly with customers via phone and email to resolve AR issues professionally

• Collaborate closely with internal stakeholders (Sales, Operations, and Finance) to ...