Opportunity Description
Customer Service Executive
Department: Customer Service
Date: April 2026
Salary: 36.5 hours @ £12.71
SUMMARY OF ROLE
The Customer Service Executive at Zeus Mallusk will be the first point of contact for all customer inquiries, providing exceptional service to enhance the shopping experience. This role involves resolving customer issues, answering queries, and ensuring that all interactions are handled with professionalism and care. You will play a key part in fostering positive relationships between Zeus Mallusk and its customers.
PRINCIPAL RESPONSIBILITIES
Customer Assistance: Greet and assist customers with their inquiries in a friendly, efficient manner, both in person and over the phone.
Problem Resolution: Effectively address customer complaints, ensuring swift resolution and follow-up to ensure satisfaction.
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