Customer Service Executive-Reputed Luxury Interior Design Industry-Mumbai, Maharashtra, India- 5 LPA-Sonali-8657493492

JOB DETAILS

Representing company’s standards with highly polished communication skills 
Knack to handle premium clients with ease and tact 

Attend phone calls and maintain a database for the same 

Basic validation of client’s initial details 

Efficiently forwarding the leads to relevant stakeholders

Building and maintaining profitable relationships with key customers

Forwarding customer complaints quickly and efficiently

Meeting with managers in the organization to plan strategically

Understanding key customer individual needs and addressing these 

Conducting business reviews using CRM programs

Verifying and validating the leads before forwarding to senior team

Ensuring highest level of customer service, even if required after office hours
FUNCTIONAL AREA
Customer Service, Customer Care, Customer Handling, Customer Support, Jobs in Interior Design Industry, ...